fav77 Casino & Sportsbook Data Care

This page describes what we collect when you use fav77 and how we keep that data protected. When you create an account, verify your identity, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), or place a bet on Liga 1, Piala AFF, or a live-dealer table, we receive and store certain information. We treat this data with care—encrypted in transit, stored securely on our servers, and shared only with processors who help us operate fav77.

We operate fav77 in supported jurisdictions where applicable law permits. Our servers may sit outside your region, but we comply with local data-protection requirements. This policy explains what we collect, why, how long we keep it, and what rights you have over your information.

If you have questions about your data or wish to request access, correction, or deletion, contact us at the details provided at the end of this page.

What we collect on fav77

We collect information in three categories: account data, transaction data, and technical data.

Account data: When you sign up for fav77, we ask for your email address and phone number. During KYC (Know Your Customer) verification—required before you can withdraw funds—we collect your full legal name, date of birth, nationality, and a photo of your government-issued ID (passport, national ID card, or driver's licence). We also ask for a recent selfie to confirm your identity matches your ID.

Technical data: We collect your IP address, device type (iOS, Android, Windows, Mac), browser or app version, and approximate location (inferred from IP, not GPS). We use cookies and similar tracking tools to remember your login session, language preference, and to detect fraud or suspicious account activity.

How we use your data on fav77

We use your data for the following purposes:

• Account management: Verify your identity, process deposits and withdrawals, maintain your account balance and betting history, and enable two-factor authentication.
• Fraud and security: Detect unusual account activity, prevent money-laundering, identify duplicate accounts, and protect against unauthorized access.
• Legal compliance: Meet Know Your Customer (KYC) and Anti-Money-Laundering (AML) requirements in supported jurisdictions. We may disclose your data if required by law enforcement or a court order.
• Customer support: Answer your questions, resolve disputes, and improve our service.
• Analytics: Understand how players use fav77 (which games are popular, peak hours, payment method preferences) to improve our platform.

Third parties who access your data

We work with processors and partners who receive your data on a need-to-know basis. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your transaction details to settle deposits and withdrawals. Our cloud-hosting provider stores your encrypted account data and game history. We may engage a KYC verification vendor to review your ID and selfie—they see only those documents, not your betting history or balance.

We never share your data with advertisers, data brokers, or unrelated third parties. If we change a processor or partner, we update this policy.

Cookies and tracking on fav77

We use cookies to keep you logged into fav77, remember your language and timezone, and track your session for fraud prevention. These are strictly necessary for the platform to function. You can disable non-essential cookies in your browser settings, but essential cookies will remain.

We do not use third-party analytics services (Google Analytics, Meta Pixel, etc.) that would track you across other websites. Our analytics are internal and isolated to fav77.

Session cookie

Keeps you logged in. Expires when you close your browser or after subject to verification of inactivity.

Fraud cookie

Helps us spot suspicious logins or payments. Stored for up to 12 months.

Preference cookie

Remembers your language, timezone, and dark-mode preference. Expires after 1 year.

How long we keep your data

We retain your account data for as long as your account is active and for a minimum of 5 years after closure—this is required by anti-money-laundering law in most jurisdictions. After 5 years, we delete or anonymize your personal data unless we have a legal obligation to retain it longer.

Transaction records (deposits, withdrawals, bets) are kept for 7 years to comply with tax and accounting regulations. KYC documents (ID, selfie) are encrypted and stored securely; after your account is closed and the retention period expires, we delete these documents permanently.

Your rights over your data

You have the right to:

• Access: Request a copy of all data we hold about you. Contact our support team with your account email.
• Correction: Update your name, email, or phone number in your account settings at any time. Contact support for corrections to your KYC documents.
• Deletion: Request deletion of your account and associated personal data (subject to legal retention requirements). We will delete your account within 30 days, but may retain encrypted transaction records for 7 years as required by law.
• Opt-out: Disable non-essential cookies in your browser. You may also unsubscribe from promotional emails by clicking "unsubscribe" in any message we send.

Data protection and security

We encrypt your data in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. Passwords are hashed and salted—we never store plain-text passwords. Access to your data is restricted to fav77 staff who need it to serve you (customer support, fraud prevention, legal compliance). We conduct regular security audits and penetration tests.

If we discover a data breach, we will notify you and any relevant authorities within 72 hours as required by law.

Data processors and sub-processors

We process your data via the following services:

• Cloud hosting: Our servers are hosted by a regional provider in Southeast Asia. Your data is encrypted before leaving our systems.
• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet receive transaction details to process deposits and withdrawals. Each maintains its own privacy policy.
• Email provider: Transactional emails (account verification, password reset, withdrawal confirmation) are sent via a third-party email service.
• KYC vendor: Document verification may be performed by a specialized vendor who receives only your ID and selfie, not your balance or betting history.

Children and data

fav77 is not available to anyone under the age of eligibility in your jurisdiction. If we discover that an underage person has created an account, we will delete that account and all associated data immediately. If you believe a minor has accessed fav77, contact us right away.

Changes to this privacy policy

We may update this policy to reflect changes in law, technology, or our service. We will notify you of material changes by email and display a notice on fav77. Your continued use of fav77 after changes means you accept the updated policy. Check this page regularly for updates.

Contact and complaints

If you have questions about our data practices, wish to request access to your data, or want to file a complaint, contact us:

• Email: [email protected]
• Contact form: Available in the Support section of your account (accessible from any city—Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere in supported jurisdictions).
• Response time: We aim to reply within 5 business days.

You also have the right to lodge a complaint with your local data-protection authority if you believe we have mishandled your data.

fav77 is available only where applicable law permits. This privacy policy is effective as of the date displayed at the bottom of fav77.net. If you no longer agree with these terms, you may request account deletion by contacting support.