fav77 Terms of Use

When you join fav77, you enter into an agreement with us. This page sets out the key terms that govern your account, deposits, withdrawals, and use of our platform. We have written these terms clearly so you understand what we expect from you and what you can expect from us.

By creating an account on fav77 and using our platform, you agree to these terms. If you do not agree with any part, you should not create an account. We reserve the right to update these terms from time to time; we will notify you of material changes via email. Continued use of fav77 after any change means you accept the updated terms.

This page covers account eligibility, your responsibilities, deposits and withdrawals, bonus terms, dispute handling, and our jurisdiction restrictions. If you have questions about these terms, contact our support team via the Help section in your account.

Account eligibility and creation on fav77

To create an account on fav77, you must be in a supported jurisdiction where our service is legally available. You are responsible for confirming that you are eligible to use fav77 under your local law. We do not operate globally, and access from unsupported regions is blocked at the technical level. You may only create one account per person; duplicate accounts will be closed and funds forfeited if detected. You must provide accurate information during account creation. Misleading or false information (name, age, location, contact details) is grounds for account suspension.

When you create your account, we send a verification code to your email and phone number. You must confirm both to activate your account. This protects you against unauthorized account creation and fraud. After activation, your account is live and you can deposit funds immediately. However, to withdraw funds, you must complete Know Your Customer (KYC) verification. Upload a photo of your government-issued ID and a recent selfie. Our verification team reviews these within a few hours and notifies you once approved.

Your responsibilities on fav77

When you use fav77, you are responsible for keeping your password secure. Do not share it with anyone. If you suspect unauthorized access, reset your password immediately or contact support. We recommend enabling two-factor authentication (2FA) for additional security.

You are also responsible for your account activity. Any bets, deposits, or withdrawals from your account are your responsibility, even if someone else accessed your account due to a weak password. We will not reverse transactions based on "I did not authorize this" if you failed to protect your login details.

You agree not to use fav77 for illegal purposes. This includes money laundering, fraud, or any activity that violates local law. You also agree not to collude with other players to gain unfair advantage, use bots to automate play, or abuse our systems. Violations result in account closure and funds forfeiture.

Deposits, withdrawals, and payment methods on fav77

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Minimum deposit amounts vary by method. E-wallets typically start at our welcome offer; bank transfers at our welcome offer. Deposits appear in your account within seconds to a few minutes for e-wallets and a few minutes for bank transfers during business hours. Transfers made on weekends or during holidays like Idul Fitri or Idul Adha may take longer to settle.

Withdrawals follow the same payment methods you use to deposit. After KYC verification, request a withdrawal in your account menu, select your payment method and amount, and confirm. We process withdrawal requests within our standard review window. Once approved, funds transfer to your chosen e-wallet or bank account. Actual settlement depends on your bank or e-wallet provider's processing time.

We do not charge withdrawal fees. However, your bank or e-wallet provider may charge a transaction fee to receive the transfer. This is outside our control. We process all withdrawal requests fairly and in order received.

Bonus and promotion terms on fav77

From time to time, we offer bonuses and promotions. Any bonus is subject to terms set out in the promotion itself, including minimum deposit amounts, wagering requirements, and eligibility criteria. You must claim a bonus within the time window specified. Unclaimed bonuses expire.

Wagering requirements mean you must play through a bonus amount (typically multiple times the bonus value) before you can withdraw it as cash. This is standard across the industry and protects us against fraud. For example, if you receive a bonus of our welcome offer with a 5x wagering requirement, you must place bets totalling our welcome offer before withdrawal becomes available. Different games contribute different percentages toward wagering—check the promotion terms for details.

Bonuses are non-refundable. If you claim a bonus and fail to meet the wagering requirement, the bonus is forfeited. We do not refund bonuses or offer compensation for unmet requirements.

Disputes and our resolution process

If you dispute a transaction or have a complaint about fav77's service, contact our support team with detailed information. We investigate disputes within five business days and respond with our findings. If we find in your favour, we correct the issue immediately. If you are not satisfied with our response, you may escalate the complaint to our management team for further review.

We keep records of all account activity, transactions, and communications. Our records are the authoritative source for dispute resolution. If a dispute arises regarding a specific bet or withdrawal, we produce the transaction log for verification.

Jurisdiction restrictions and account suspension

fav77 is available only where applicable law permits. We do not operate in all countries or regions. If you access fav77 from an unsupported jurisdiction (detected via IP address or location services), your account is automatically restricted. If you move to a jurisdiction where fav77 is not available, your account is suspended from new transactions. You may contact support to request a withdrawal of your remaining balance.

We also reserve the right to suspend or close your account if you violate these terms, engage in illegal activity, or use our platform in ways that harm other players or our business. Suspended or closed accounts are subject to a hold period (typically 30 days) before any remaining balance is refunded to your original payment method.

By using fav77, you confirm that you have read, understood, and agree to these terms. We operate fav77 transparently and fairly. If you have questions, contact support via fav77.net.